Browsing by Author "Tello de la Cruz, Elmer"

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    Analysis of the quality management system accord-ing to ISO 9001: 2015 in Peruvian companies sell-ing processed potatoes
    (LACCEI Inc., 2021-07) Pinedo Palacios, Patricia del Pilar; Tello de la Cruz, Elmer; Cueva Pérez, Milagros Isabella; Puescas Fiestas, Jhonathan Isaí
    In recent years at an international level, the term quality has been increasingly involved within organizations. In this re-search, a review of the level of accomplishmet with the ISO 9001: 2015 standard is proposed in Peruvian companies selling pota-toes, where various steps were followed to select the theoretical bases focused on quality that contribute to the analysis of the aforementioned system and for the construction of the instru-ment that provided the expected data. Among the results, it was found that the selected companies for this study present different scenarios in terms of accomplishmet with the requirements of the ISO 9001: 2015 standard. After the interpretation of each re-flected indicator, it is concluded that this potato processing com-panies in Peru, if directed to a quality management system, will have a notable increase in sales since they comply customer quality demand.