Sellers Characterization in Direct Selling Systems through Data Mining and Analytics.

dc.contributor.authorTornillo, Julián E.
dc.contributor.authorGill, Thomas
dc.contributor.authorRiquelme, Mathias M.
dc.date.accessioned2020-08-17T03:07:59Z
dc.date.accessioned2022-02-22T12:13:32Z
dc.date.available2020-08-17T03:07:59Z
dc.date.available2022-02-22T12:13:32Z
dc.date.issued2020-07
dc.description.abstractThe direct selling industry presents many opportunities for people who wish to obtain income through the generation of their own business, based on a sales network. In this business model, direct sellers have objectives that transcend the sales activities themselves, such as establishing sustainable interpersonal relationships with their clients in the medium and long term and abilities in administration and management. In this work, we study the performance of direct sellers using traditional data in combination with personality traits and personal profiles of sellers through the DISC test. Results are subjected to statistical analysis, using Data Mining techniques and analytics, such as Principal Component Analysis and Clustering. Results validate those desirable traits for a traditional seller in this industry and show how they are combined with traditional data to identify and describe different groups of behaviour. Besides, we approach the guidelines for an optimal process of sales engineering in this industry.en_US
dc.description.countryArgentinaen
dc.description.institutionSchool of Engineering, Universidad Nacional de Lomas de Zamoraen
dc.description.trackProject Management, Service Engineering, Production Engineering and Product Life Managementen
dc.identifier.isbn978-958-52071-4-1
dc.identifier.issn2414-6390
dc.identifier.otherhttp://laccei.org/LACCEI2020-VirtualEdition/meta/FP652.html
dc.identifier.urihttp://dx.doi.org/10.18687/LACCEI2020.1.1.652
dc.identifier.urihttps://axces.info/handle/10.18687/20200101_652
dc.journal.referatopeerReview
dc.language.isoEnglishen_US
dc.publisherLACCEI Inc.en_US
dc.rightsLACCEI License
dc.rights.urihttps://laccei.org/blog/copyright-laccei-papers/
dc.subjectEngineeringen_US
dc.subjectData Miningen_US
dc.subjectDirect Sellingen_US
dc.subjectPersonality Traitsen_US
dc.titleSellers Characterization in Direct Selling Systems through Data Mining and Analytics.
dc.typeArticleen_US

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